Effective Date: 1 August 2025

Second Act Impact (“we”, “our” or “us”) is committed to respecting and protecting your privacy. This policy outlines how we collect, use and store your personal data when you interact with our website [www.jsqmarketing.co.uk] and services.

1. Who We Are

Second Act Impact is a UK-based business offering social media and marketing coaching, digital courses, and one-to-one sessions to individuals and small business owners, primarily over the age of 50.

2. What Information We Collect

We may collect the following personal data when you use our website:

Name and email address (e.g. when you download a freebie or contact us)

Payment details (processed securely via Stripe — we never see your full card information)

Any other information you provide voluntarily (e.g. via a contact form or during a booking)

We also collect limited technical information via cookies, such as your IP address and how you use our site (see Section 7).

3. How We Use Your Information

We use your data to:

Provide you with services you’ve requested (e.g. access to courses, free downloads, or 1:1 sessions)

Respond to enquiries and customer service requests

Send you occasional updates, tips, or marketing content — only if you’ve opted in

Process payments securely via Stripe

We do not sell your data or share it with third parties for marketing.

4. Legal Basis for Processing

We only process your data when we have a legal basis to do so, including:

Your consent (e.g. ticking a box to receive updates)

Fulfilling a contract (e.g. delivering a paid product or service)

Compliance with legal obligations (e.g. financial records)

5. How We Store and Protect Your Data

Your personal data is stored securely and only for as long as necessary to fulfil the purpose it was collected for. We use reputable services (e.g. Stripe for payments) with strong data protection standards.

If you subscribe to our email list, your data may be stored by our email provider, FEA Create.

6. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent at any time

Lodge a complaint with the ICO (Information Commissioner’s Office) if you’re unhappy with how we handle your data

To exercise these rights, email us at: [email protected]

7. Cookies

We use essential cookies to improve your browsing experience. If we begin using third-party cookies (e.g. for analytics or advertising), you’ll be notified and asked to accept or decline.

8. Changes to This Policy

We may update this policy occasionally to reflect changes in law or business practices. The latest version will always be available on this website.